Below are some questions we are commonly asked about our business.

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Question
How much for a tune up?
Answer
Honestly, the term "tune up" is somewhat out of date. Modern vehicles don't require tuning, but rather scheduled maintenance and driveability repairs. Older vehicles, especially with carburetors, needed things like mixture adjustment, ignition timing adjustment, and dwell adjustment of the points in the distributor.

On modern computer-controlled vehicles that don't require adjustments, we can:
1. Give you an estimate for scheduled maintenance or
2. Diagnose driveability problems and follow up with an estimate for the repair

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Question
Do you have my vehicle service history from Decatur Automotive Center?
Answer
If you have been a previous customer of Decatur Automotive Center, we have retained your vehicle service history.

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Question
Foreign Only? Where do I take my domestic car?
Answer
That's correct, we only service import automobiles, such as:

Acura Audi BMW Honda Lexus Infiniti Mercedes Benz

Nissan Porsche Scion Subaru Toyota Volkswagen Volvo

For your domestic automotive needs, we recommend Ed's Auto Service at 404-294-5432.

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Question
Do I need an appointment?
Answer
Yes. If you need to unexpectedly drop your car off, we will be happy to make an appointment for you at that time.

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Question
What if I need to tow my car to you?
Answer
We recommend calling Zach's Towing Service. His number is 404-294-7837.

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Question
What kind of parts do you use?
Answer
We use only factory original and top-quality aftermarket parts.

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Question
How long will it take to finish my car?
Answer
Time to job completion depends very specifically on what work is being performed. Rest assured that we will provide you the best service possible and be mindful of your time.

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Question
How do you stand behind your service?
Answer
We guarantee all of our parts and service with a 12month/12,000mile warranty.

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Question
Do you do bodywork?
Answer
No, but we recommend Decatur Paint and Body for all of your bodywork needs.

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Question
What are your hours? are you open on Saturday?
Answer
Our hours are Monday through Friday, 8am to 6pm. We are closed both Saturday and Sunday.

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Question
What about after-hours dropoff?
Answer
Feel free to leave your car outside of our gate. Put your key in the black dropbox on the fence near the gate. It will be labeled.

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Question
Can you work on my car while I wait?
Answer
We strongly discourage this approach. Most service or repair procedures have unknown contingencies such as need for additional parts, wrong parts delivered from distributors (this happens more often than one might expect), or discovery of additional work needed. To ensure that your car gets the best attention possible, we ask that you plan on leaving your car with us.

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